Speed & Availability

Our clients are impressed with our speed and availability, especially our fast turn-around time (TAT).

Fast Turn-Around Time

MEDantex understands that turn-around time is extremely important for all hospitals, clinics, and physician practices. We work with you to ensure that you get transcribed reports back when you need them, and our online account tool provides transparency for the entire process. You can see where any given document is at any time, and you can access it, as well.

We know you need your documents fast, and so our standard, default turn-around time is the next morning. If we receive the file by 11pm EST, you will get it back the next morning.

For urgent situations, we also offer both two-hour and four-hour STAT service for an extra fee.

Always Available

We care about you and your patients, and know that when you need help with our system, it’s important to get that help right away. MEDantex’s experienced and trained customer support staff is available 24 hours a day, 7 days a week to answer your calls and emails.